Netflix users occasionally encounter error codes that interrupt their streaming experience. One common issue is the M7111-1331 error, which typically appears when accessing Netflix through a web browser. This error can stem from various causes, but there are several effective solutions to get you back to binge-watching in no time.
What Causes Netflix Error M7111-1331?
The M7111-1331 error usually occurs due to one of the following reasons:
- Accessing Netflix through an outdated bookmark or link
- Browser extensions conflicting with Netflix
- Corrupted browser data or cache
- Using a VPN or proxy service
- Netflix server issues
Now let’s explore the most effective methods to resolve this error.
Method 1: Access Netflix Directly
Step 1: Instead of using a bookmark, open your web browser and type “www.netflix.com” directly into the address bar.
Step 2: If this resolves the issue, update your Netflix bookmark with the correct URL to prevent future occurrences.
Method 2: Try a Different Browser
Step 1: If you’re using Google Chrome, try accessing Netflix using Microsoft Edge, Firefox, or another compatible browser.
Step 2: If Netflix works in the alternative browser, the issue likely lies with your primary browser’s settings or extensions.
Method 3: Reset Google Chrome
If Chrome is your preferred browser, resetting it to default settings can often resolve the M7111-1331 error.
Step 1: Open Google Chrome and click the three-dot menu in the top-right corner.
Step 2: Navigate to Settings > Advanced > Reset and clean up.
Step 3: Click “Restore settings to their original defaults” and confirm by clicking “Reset settings”.
Step 4: Restart Chrome and try accessing Netflix again.
Method 4: Disable Chrome Extensions
Browser extensions can sometimes interfere with Netflix, causing the M7111-1331 error.
Step 1: In Chrome, type chrome://extensions in the address bar and press Enter.
Step 2: Toggle off all extensions by clicking the switch next to each one.
Step 3: Try Netflix again. If it works, re-enable extensions one by one to identify the problematic one.
Method 5: Clear Browsing Data
Clearing your browser’s cache and cookies can resolve issues caused by corrupted data.
Step 1: In Chrome, go to Settings > Privacy and security > Clear browsing data.
Step 2: Select “All time” for the time range and check all options.
Step 3: Click “Clear data” and restart your browser.
Method 6: Disable Proxy Settings
If you’re using a proxy, it might be causing conflicts with Netflix.
Step 1: Open Windows Settings (Win + I) and go to Network & Internet > Proxy.
Step 2: Under “Manual proxy setup”, ensure “Use a proxy server” is turned off.
Step 3: Try accessing Netflix again.
Method 7: Check Netflix Server Status
Sometimes, the issue might be on Netflix’s end.
Step 1: Visit the Netflix Help Center to check the current server status.
Step 2: If you see a yellow exclamation mark, it indicates server issues. In this case, you’ll need to wait for Netflix to resolve the problem.
By following these methods, you should be able to resolve the Netflix M7111-1331 error and resume your streaming. If you continue to experience issues, consider contacting Netflix support for further assistance.